Credit Card
Return of the bailiff as banks hire hundreds to chase wave of credit defaulters
Banks are building teams of debt collectors in anticipation of a large wave of credit defaults once payment holidays and coronavirus state aid ...
Credit Card
Spanish and Italian banks stepped up to support customers – why can't British ones do the same?
Most people dread receiving a phone call from their bank. Usually they only bring bad news, tales of fraud attempts and lost cash. But ...
Credit Card
Prince Charles bags £1m from Cornish people dying without a will under archaic rules
The Prince of Wales has collected more than £1m from people in Cornwall who have died without leaving behind a will, under archaic ...
Credit Card
Natwest demands self-isolating 81-year-old visits branch to unlock 'frozen' bank account
Consumer advocates have warned that banks could be putting vulnerable customers at risk, after NatWest asked a self-isolating 81-year-old to visit a bank ...
Credit Card
Banks shamed into retraining staff after asking vulnerable to break self-isolation rules
Banks and building societies have been forced to retrain staff in new measures to protect their most vulnerable customers after elderly people were ...
Credit Card
Customers turn their backs on Monzo and Revolut as fears mount over profitability
Customers are moving their money out of Monzo and Revolut over concerns the digital banks are still not managing to make a profit. ...
Credit Card
Should you get the new Amazon reward credit card?
Amazon has launched a new reward credit card that offers shoppers’ points to be redeemed on the site. The Amazon Platinum Mastercard offers 0.75 points ...
Credit Card
'I lost £35,000 in a gold investment scam – and then got it back'
The unstoppable advance of the digital age has created many new ways to pay but, at the same time, unleashed confusion and controversy ...
Credit Card
What each bank is doing to help older and vulnerable people and NHS workers
Banks have set up dedicated phone lines for NHS staff and older people as they provide a raft of additional support for those ...
Credit Card
City watchdog urges credit card providers to help those in severe debt
Customers in "persistent" credit card debt will be given more help, including suspending card use and cancelling interest charges, according to new proposals from the ...