Consumers who book a hotel for their summer holiday or buy an item from an online retailer could be forfeiting legal rights without ...

Has a company treated you unfairly? Our consumer champion, Katie Morley, is here to help. For how to contact her click here.   Dear Katie, ...

The Financial Ombudsman has upheld complaints about the role of an authorised company in selling failed mini-bonds that cost investors millions, offering hope that ...

The unstoppable advance of the digital age has created many new ways to pay but, at the same time, unleashed confusion and controversy ...